Essential Software, Inc - Home : Refund Policy

Refund Policy

Essential Software, Inc. strives to provide helpful and reliable software. Our products are put through a thorough testing routine before they are sold to the public.

If any software purchased on this website does not work to your expectations we will give you a full refund for up to 30 days from the date of purchase.

Important Notice

  • Software must have been purchased within the last 30 days from this website
  • If you purchased our software from another website (reseller) you must contact them and work within their refund policy

    Claiming Your Refund
    To claim a refund you must forward the e-mail confirmation that was sent to you when you purchased our software. This was the email that contained your instructions for direct download and installation. Forward that email to refunds@esoftwareinc.com and include your Name, Date of Purchase, and the Price at the time of purchase.

    If you cannot locate the email receipt mentioned above, please contact us at service@esoftwareinc.com.

    It will typically take up to 7 business days until you hear a response from our Refund department.


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